Refund policy

At Blessed Charms, we are committed to providing high-quality products. If you believe you have received a defective o damaged item, we are here to help.

Contact Us

If you experience any issue with your order, please contact our customer support team as soon as possible through any of the following channels:

Instagram: @myblessedcharms

TikTok: @blessedcharms

Please include your order number, a description of the issue, and clear photographs of the product.

Defective, Damaged, or Incorrect Items

If you receive an item that is defective, damaged upon arrival, or different from the product you ordered, please contact us within 7 days of delivery.

To allow us to assess your claim, you must provide:

• Your order number.
• Clear photographs showing the issue.
• A brief description of the problem.

Each claim will be reviewed individually, and we will work with you to provide an appropriate solution.

Eligibility

To qualify for a replacement or refund:

• The item must not have been intentionally damaged, altered, or misused.
• The item must not show signs of excessive wear or use beyond what is reasonably necessary to inspect it after delivery.
• The issue must not be the result of improper handling or normal wear and tear after use.

Return Procedure

If your claim is approved, we will provide you with return instructions.

The item must be returned before a refund can be processed unless otherwise agreed by our customer support team.

Please do not send any item back without contacting us first.